Lead Front Desk Receptionist

Pearl Nest Nusantara · 📍 Pasuruan, Jawa Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 12.000.000 per month
We are seeking a highly organized and professional Lead Front Desk Receptionist to join our team at Pearl Nest Nusantara in Pasuruan, Jawa Timur. The ideal candidate will be responsible for managing the front desk operations, ensuring a welcoming environment for guests, and providing excellent customer service. This role offers a competitive salary of Rp 8.000.000 – Rp 12.000.000 per month.

📋 Tanggung Jawab Pekerjaan

Manage and coordinate front desk operations, including check-in and check-out procedures.,Greet and assist guests with a warm and professional demeanor.,Handle guest inquiries and complaints promptly and professionally.,Maintain accurate and up-to-date guest records and reservations.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Monitor and manage front desk inventory, including keys, room cards, and other supplies.,Ensure compliance with hotel policies and procedures.,Perform other duties as assigned by the management.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Hotel Administration, or a related field.,Minimum of 3 years of experience in a front desk receptionist role in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet tight deadlines.,Valid driver's license and a reliable vehicle for guest transportation.

🛠️ Keahlian

Customer serviceProblem-solvingTime managementAttention to detailTeamworkLeadership
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